Section
Returns and exchanges
You can return an item within 14 days after receiving it.
What we accept
- Condition
- Unworn
- Tags
- Attached
- Packaging
- Any
A defect or a wrong item — we look into it after 14 days too. Write to us and attach photos of the item and its tag.
Contact supportHow to return
- Request a return14 daysOpen the order in “My orders” and press “Return an item”. Tick the items and the reason.14 days
- Hand the item overUntil the deadlineThe courier picks it up from your address, or bring it to a pickup point.Until the deadline
- CheckUp to 3 daysWe check the item once it reaches us.Up to 3 days
- Money to your cardUp to 10 working daysWe refund the card that paid for the order.Up to 10 working days
Exchanges
To change the size or colour, return the item and order the one you need again.
My orders